A new role for the Equinox community librarian

September 29th, 2009

It’s with mixed emotions that I write this (from the 25th floor of the lovely Amway Grand Plaza in Grand Rapids, where a team of Evergreeners has been planning the 2010 conference), but very shortly I am changing roles in the Evergreen community.  I have an opportunity to return to library administration and to Northern California, two opportunities I (and my family) had hoped would be in our future at some point.

So to Brad and team I bid a fond adieu. In a short time I was able to be part of Evergreen’s first-ever user conference, help nurture into being a fabulous community-driven documentation project, and help build bridges of communication among all the Evergreen stakeholders.  I picked up some skills I knew I needed (nothing like a little XML to tide a gal over), and some skills I didn’t realize I needed (once I learned how to ask sponsors for conference funding, it became almost intoxicating!). I was able to give talks about open source from Indiana to Australia. Not a bad gig at all!

But I am by no means bidding farewell to the Evergreen community. You will continue to hear my voice as a strong advocate for open source software in libraries, and for Evergreen in particular — not just the software, but the wonderful magic bus that is carrying it forward, a bus overflowing with passionate developers, librarians, users, and other champions of engagement.

Youre either on the bus, or...

You're either on the bus, or...

History will prove us right

Those of us who “get” open source have sometimes been denounced for our support of what open source means in LibraryLand. We have sometimes  been condescended to as if we were cultic simpletons — as if passion and knowledge could not go hand-in-hand.

But the reality is that open source is here to stay. It’s a necessary alternative to the way we’ve done things, and not simply because it has forced new thinking from traditional software sources (who in many cases, despite their own public comments, use open source themselves within their applications).

Get in, Put the Keys in the Ignition, and Drive

I have spoken many times in the last several years about the bad state of affairs we librarians fell into in the late twentieth century, when we moved from designing and building the tools we use to a passive relationship with other folks’ software.

This sad situation has not been healthy for anyone involved — not librarians, vendors, or users.  It threatened the very existence of librarianship as a legitimized profession. If we are not engaged with tool creation, then who are we? (For more on this, read The System of Professions.) This passive relationship also turned vendors into vending machines, forcing them to produce software that reflected individual punchlists, not community vision.

Open source restores the tool engagement we need at a crucial point in our future, when it is clear that we are in the middle of a massive shift, and that everything related to information access, transfer, and ownership is on the table. We must be stewards of our future. We must drive that bus!

Last thoughts

I have had a great time at Equinox Software as Community Librarian. It’s been a wonderful journey, and I respect Equinox for having the insight to create the position in the first place.  I look forward to watching Evergreen continue to evolve, and to watch the community stride forward into the future.  I won’t say “I’ll miss you all,” because I’ll be right here — just in a different role.

Introducing Lebbeous Fogle-Weekley, Evergreen Developer

September 25th, 2009

Equinox Software recently welcomed Lebbeous Fogle-Weekley to its Evergreen development team.

Lebbeous Fogle-Weekley

Lebbeous Fogle-Weekley

For the past three years, Lebbeous worked for an information security firm in Cleveland, Ohio, where he primarily wrote software using open source tools.  He has applied his passion for programming to diverse problems including vulnerability assessment, network perimeter management, log analysis, and more, and he is excited now to participate on a large open source project and to learn about how libraries manage information.

Lebbeous also enjoys history, following college football, and video games (sometimes to his wife’s chagrin).

We asked Lebbeous a few questions…

What is important about open source software?

Open source software is important for a lot of reasons, but one of my personal favorites is that it keeps developers honest.  That transparency in showing your work to the world not only discourages us programmers from taking ill-advised shortcuts, but it can also mean that other people catch our mistakes, or that they suggest better approaches to difficult coding problems.  Of course, this is sort of a technical reason to like open source, but consumers receive the benefits of that kind of collaboration, too.

Where do you see open source development in the next ten to fifteen years?

I think by that time we’ll reach a place where open source software is so mainstream that it will rarely be differentiated by a label anymore. Google is a big part of that, but certainly other, older forces are behind this trend as well.

I do, however, predict that along the way those seeking commercial advantage will test various copylefts in court, and that complex questions about intellectual property will continue to be raised. Software-as-a-Service will also provide a new context for debating the merits of open vs. closed source software.

When you get stuck on a problem how do you solve it?

The most obvious approach is to try to break the problem down into several smaller ones. If I’m still stuck, there’s always Google, and of course peers can be helpful in suggesting other approaches to a problem. Or, if I’ve got lots of different things on my docket, sometimes I just work on something else for a while. The next time I come back to the original problem, the answer might suddenly seem obvious.

What do you keep on your desk?

I have a picture of my wife, some coffee, a legal pad on which I sketch out ideas, and a pen. Beyond that I try to keep my desk as clear as I can. A clear desk with plenty of elbow room helps me think. Inevitably, however, junk accumulates until every once in a while I have to clear it all off at once.

What do you do to chill out?

I have a beer, of course! Or I may read. Sometimes the two can go together, but after more than two beers, that goes downhill. I may [re]watch some Star Trek; I have an awful lot of it on DVD.

Do you have any pets?

Not right now, no. My wife and I both had cats when we were children, but we’re holding off on getting pets until we buy a house (hopefully soon).

Introducing Joe Atzberger, Evergreen Developer

September 22nd, 2009
Joe Atzberger, Evergreen Developer

Joe Atzberger, Evergreen Developer

In late August, Joe Atzberger joined Equinox Software’s rapidly growing Software Development team. Since 2007, Joe had worked for LibLime as a developer on Koha (another open source library automation platform), specializing in system integration.

Joe has also worked as a Technical Specialist supporting INFOhio K-12 libraries and their migrations on SirsiDynix and MultiLIS platforms. Before that, Joe worked as a technical consultant for private and government clients, and in radio broadcast satellite-feed automation.

Joe has degrees in both English and Computer Science from Ohio State University, and came by the library world naturally: both his parents also love books, have English degrees, and his mom is a Reference Librarian.

So we asked Joe a few questions…

What is important about open source software?

Conceptually, the most important characteristic is that you are free to make OSS work and work better, for you. A given proprietary vendor’s product may prove to be insufficient (or downright hostile!) to your intended usage.

Even with the products that work well, you may want to change a small piece of the layout, fix a persistent bug, or add a tiny feature. But without the source, you do not have recourse to even examine the cause of the problem. Even if you have access to the source and can write the code yourself, in my experience, you usually cannot get the vendor to incorporate material extensions to their code, even when supplied to them for free!

You may not be able to use your modified software in production without compromising support agreements, and when access to source is predicated on a cumbersome NDA, you can’t share the changes with others either. What a waste!

Both kinds of software may be yours *to use*, but OSS is *really* yours.

Where do you see open source development in the next ten to fifteen years?

Everywhere. There are two interesting directions right now: distributed version control and Open Data.

Distributed version control systems (DVCSs) will continue as the development mode of choice, and also become the de facto standard (like SVN is now). The difference is that DVCS tools allow you to control your “unofficial” working codesets with the same kind of tracking and intelligence provided by a VCS for the central repo. In fact, your working repo is otherwise as complete and authoritative as the “main” one.

Expect to see more OSS tools built as tools around Open Data, like MediaWiki around Wikipedia, or ‡biblios.org around ‡biblios.net. Just because Open Data allows itself to be harvested/copied doesn’t eliminate the value of a main repository, acting as the distribution channel for changes and additions. In many respects, the value of that repository is increased by its redistribution.

For code, DVCS makes the copies full, fleshy, lively ones, instead of just shadows, mirrors and archives. It will be interesting as the same principles continue to affect Open Fata, where access is as good (and often better) than a copy.

Honestly, I think it is easier to project what will happen in OSS software than it is to say what will happen during the same period with libraries!

When you get stuck on a problem how do you solve it?

Break it down into smaller pieces. Rethink my approach, often with feedback from other folks. Sometimes it is worthwhile to just put it down for a while and come back to it with a fresh mindset. And of course, as a last resort, read the manual.

What do you keep on your desk?

Laptop, large external monitor, and a pile of random other junk.

What do you do to chill out?

I garden, cook, volunteer for a local LPFM station, and like to go see my friends’ bands play out. Like seemingly everybody at Equinox, I also play video games [well, not everybody -- Ed.], with particular focus on zombies, FIFA, GTA and anything that friends have worked on. I plan to help convert some local bands’ masters to playable Rock Band tracks in the next year, since it would unify a lot of major interests in one fun project.

Do you have any pets?

I have two young cats, brothers and litter-mates, Cassius and Sonny.

The Equinox Promise: An Open Letter to the Evergreen Community

September 16th, 2009

We at Equinox Software feel it is timely to share an evolving document we call the Equinox Promise.

We invite engagement and feedback from everyone, and encourage other vendors to come up with similar statements, or join in on ours.

The Equinox Promise

In 2007, Equinox Software was founded by a group of dedicated people who believe that open source software offers libraries unheralded opportunities to engage in the process of designing the tools they use.

A software company can never speak for the open source communities it serves. But we at Equinox believe we owe our communities a clear statement of our commitments to everyone associated with the Evergreen open source project—whether you are customers of Equinox, Evergreen community members, affiliated vendors, or those who support and champion open source development.

We believe in a transparent, open software development process, and we promise to do everything we can to maintain and improve transparency in every part of that process.

We believe Evergreen code belongs to the Evergreen community, and we promise to continue to expeditiously release all code to publicly-available repositories.

We believe in one single set of code that in the spirit and letter of open source software is free for everyone to download, use, and modify, and we promise that in concert with the community and other development partners, we will work hard to maintain that single code set.

We believe we have a responsibility to the Evergreen community to help keep Evergreen open in every way, and we promise we will never agree to hide code we can share.

We believe that Evergreen deserves community-based stewardship through foundations, user groups, interest groups, conferences, and similar activities, and we promise to encourage that stewardship in every way we can.

We believe that the community is the true voice of Evergreen, and we promise to listen and to share, and to help build and maintain the tools that enable this communication.

Welcome Grace Dunbar, PM for Product Development, Equinox Software

August 25th, 2009
Grace Dunbar, Equinox Software

Grace Dunbar, Equinox Software

Grace Dunbar recently joined Equinox Software as the project manager for product development. We are thrilled to have a second PM and one dedicated to development. It’s another sign of Evergreen’s growth!

Grace spent five years as a librarian at Stanford University, where she managed the Google digitization effort. She then took a position with Camp Lejeune, a Marine Corps base, as Library Director of their three base libraries, followed by a brief stint with Savannah College of Art and Design. Grace loves knitting, sci-fi, and cooking, and in her copious free time is learning to play the banjo.

Naturally, we had a few questions for Grace!

What is important about open source software?

For me, the most important thing is community involvement. The “bosses” of the developers working on a product are the end users of that product which, to me, is unique and valuable. As a librarian, I see open source as a natural fit with libraries, as librarians have historically embraced radical evolutionary change.

Where do you see open source development in the next ten to fifteen years?

We’ve largely gotten past the fear of open source. Acceptance and ownership of open source product is now becoming mainstream. My hope is that in fifteen years the concept of “open source” will be something kids have to look up in the dictionary (at the library, natch!) because it will have become the modus operandi.

When you get stuck on a problem how do you solve it?

It depends on the nature of the problem. If it’s a logistical problem I resort to using small scale models to better conceptualize the issue. For everything else, when I’m well and truly stuck, I usually start seeking out people. I work through problems verbally and having another person there to play devil’s advocate or just to point out something I hadn’t considered is invaluable.

What do you keep on your desk?

A full coffee cup. Small plastic monkeys and dinosaurs to help me sort out those tricky logistical problems as mentioned above. Many, many notebooks and notepads - I’m compulsive about organizing my projects in notebooks and my desk is also usually littered with sticky notes. My “Mr. T in Your Pocket” sits on the desk for when someone needs to be told “Don’t give me no back talk, sucka!”.

What do you do to chill out?

My favorite way to decompress is by cooking. I love to come home, put on some music, rummage through the fridge and put together a good meal. A little wine while I’m cooking doesn’t hurt either! [Editor's aside: you mean beer, right?] If cooking isn’t an option then I like to knit or play Guitar Hero.

Do you have any pets?

Sadly, last year I lost both my cat Eberts and my dog Daisy. This year, however, I was lucky enough to have a rambunctious dog named Kendo come into my life. I am currently searching for the right cat and dog companions for Kendo as his days are very lonely while I’m at work. (I infer this by the level of destruction wrought upon the house when I get home.)

Welcome Galen Charlton, new Equinox VP for Data Services

August 20th, 2009
Galen Charlton

Galen Charlton

The Evergreen community has been enriched by the arrival of Galen Charlton, and we took a moment to ask him a few questions so we’d all get to know him better.

A Little About Galen…

Galen has worked in library automation for the past eleven years, performing data migration and special projects for Endeavor and Ex Libris. Galen’s most recent position was Vice President of Research and Development at LibLime, where he participated in the development of open source software for public and academic libraries. Galen is currently release manager for the upcoming version of Koha, another open source integrated library system.

What interests you about working for Equinox?

I find Equinox’s commitment to open source software for libraries very appealing, and I enjoy working with library hackers and librarians. After many years of telecommuting, I am also looking forward to working in an office with real life creatures who do more than meow at me.

What is important about open source software?

One of the most important aspect of open source is that it encourages the notion of software as a means and nexus of communication not just for machines, but for people as well.

Open source software is a natural fit for librarians, who have a long history of communicating with each other about the best ways to run libraries and provide services to their patrons. By working together on open source ILSs such as Evergreen and Koha, digital repository systems, discovery interfaces, and so on, librarians can not only carry on their discussions of best practices in the library journals, mailing lists, and blogs, but embody the fruits of their collaboration in tools that they’ve directly participated in designing.

Where do you see open source development in the next ten to fifteen years?

It may take a bit longer than fifteen years, but I see open source development going away. By that, I mean that the notion that source code is closed by default will no longer be the norm; open source will become the new normal. On the other hand, it remains to be seen how open source project culture will evolve.

When you get stuck on a problem how do you solve it?

For technical problems, my first instinct is to turn to Google. In particular, assuming that the question is not something that self-evidently can be answered by referring to the manual or API documentation, I look for results from mailing list archives, IRC logs, bulletin boards, and other fora that focus on back-and-forth Q&A. In fact, one of the ways I judge the usability of a piece of software is whether its error messages are written to be easily Googleable.

If search engines don’t turn up anything, I turn next to my colleagues, then start asking on the relevant mailing lists. By that point I’ve also started digging through the code. One of my mantras is that when you fix a problem, you should try your best not to create ten more in its place.

For non-technical questions, I take a different approach, starting by asking my colleagues and mentors. I want to be told stories; in listening to somebody’s narrative of how they encountered a similar problem and got through it (or perhaps didn’t!), I draw parallels to try to apply to my situation.

What do you keep on your desk?

My desk in my home office in Gainesville is the repository of computers and various bits of technological gimcrackery. It is also the best kitty playground ever; my cats are very good at telling me that I ought to consider the floor to be the natural extension of my desk. I have not yet achieved a paperless office, and am more of a stacker than a filer.

What do you do to chill out?

I read omnivorously, play chess, watch Doctor Who and other good TV sci-fi, take walks in the twilight, and usually fail to get around to cataloging our rather large collection of books. Cobblers, kids, shoes — you can fill in the blanks.

Do you have any pets?

Where does the kibble come out?

Where does the kibble come out?

I have four cats, LaZorra, Erasmus, Amelia, and Sophia (better known as Zorie, Rasi, Mellie, and Sophie). One of my coworkers back at Endeavor did cat rescue on the side, and I adopted LaZorra and Erasmus from one of the litters she found. It was an education for me, particularly in cat biology, as (oops!) I didn’t realize just how early cats can be become pregnant. Hence: Amelia and Sophia.

Erasmus is probably the most misnamed cat ever - far from emulating any of his wise and educated namesakes, he is … less than smart. He can literally lose track of me in the house, even if I haven’t stirred from the couch in some time. To compensate, he is made of sweet, and adores his sister and daughters - not that they would permit him to have it any other way!

What we talk about when we talk about the ILS Marketplace

June 17th, 2009

Yesterday I sat through a webinar on the integrated library system marketplace produced by Library Journal and Polaris Software. It wasn’t awful, but like a lot of missed opportunities in LibraryLand, it also wasn’t great.

The first half of the webinar was largely consumed by a discussion of one library’s migration to Polaris, a company which, as this handout makes clear, is not too receptive to open source at the moment — which is flattering, in a way, as well as an interesting bit of market intelligence.

Then there was a discussion of Colorado’s exploration of a statewide ILS, and finally, in this webinar that was about “[the] many factors to be considered with respect to both commercial and open source solutions,” the last speaker mentioned one OSS product his library had considered and then added, “We’re basically a Windows shop.”

This is not to harp on Polaris — a company that by most reports is not one of the vendors who (in the words of a vendor friend who shall remain nameless) “peed in the pool” for all the other proprietary-software vendors.

Nor is it to suggest that the speakers did anything else than what I would have done. Honestly, if a library magazine gave me the chance to invite an Equinox customer to open a broad talk about the ILS marketplace with a discussion of a single successful Evergreen implementation, I’d be on that like white on rice.

Also, the webinar did raise some good points. Migrations are hard. (They’re even harder when vendors refuse to let you extract your data, or charge you for it… a point overlooked by the speakers.) Jim Duncan from Colorado State Library also noted that systems should use open APIs,  be flexible, and be open to innovation; that they must be customizable and scalable; and be able to have strong features and handle a high service load. Plus vendors must use standards, and not just their own flavor of a standard.

(To me that sounds like Evergreen… and the principles of open source… but I digress.)

But there are some lingering questions here.

Is this how we want to have discussions about the most central toolsets for our library services: by anecdote and “How I picked my ILS good” testimonials?

Also, we all have a dog in some fight, somewhere — but where do we define the boundaries in the inevitable (and frequently valuable) partnerships that crop up in any profession?

In bits and pieces, the Polaris-Library Journal relationship seems harmless; nobody ever got kicked off a Gale shuttle bus at an ALA conference for buying ProQuest or Ebsco. But then, though there is an exchange taking place — a charter bus, some heightened awareness of a vendor — Gale employees don’t hop on the shuttle bus to tell us why we should buy their product.

Having just helped put on a user conference, I know that vendor relationships are invaluable. But should the boundaries be the same for the press as for the rest of us, or should they hold themselves to an even higher standard?

Four Positions Open at Equinox Software

June 15th, 2009

Wow!  FOUR POSITIONS OPEN at Equinox Software (”The Evergreen experts”):  Sysadmin, migration specialist, software developer, and technical support.

All jobs based in Norcross, Georgia, near metro-Atlanta.

System Administrator 06/12/2009

Equinox Software Inc. (”The Evergreen Experts”) seeks a highly motivated, experienced SYSTEM ADMINISTRATOR to contribute to our dynamic, fast-growing open source support and development company.

About Equinox Software Inc.

Founded by the original designers and developers, Equinox Software boasts a growing team of skilled developers and professionals who provide comprehensive services for Evergreen, the enterprise-grade, open source Integrated Library System (ILS). Evergreen provides back end services to libraries and library consortia. Visit http://www.esilibrary.com for more company information or http://www.evergreen-ils.org to learn more about Evergreen.

Equinox is in Norcross, GA, conveniently located just 20 miles northeast of metro-Atlanta.

Skills We Are Looking For:

  • Extensive experience Linux Administration, Debian preferred.
  • Extensive knowledge of x86 hardware.
  • Experience with Xen a plus.
  • Experience with Perl and Shell Scripting a plus.

What We Have to Offer:

  • Competitive salary based upon experience.
  • Full company-paid medical, dental, and vision insurance; paid sick and vacation time; and a 401k plan with a matching company contribution.
  • A challenging environment with opportunities to expand and improve your skill sets.
  • A humane work environment staffed by dedicated professionals who share your values for excellence and customer service.

Applications will be accepted until the position is filled. Please send resume or c.v. with cover letter, three references, and compensation requirements to careers@esilibrary.com with the subject line “System Administrator”.

Library Data Migration Specialist 06/12/2009

Equinox Software Inc. (”The Evergreen Experts”) seeks a highly motivated, experienced Library Data Migration Specialist to contribute to our dynamic, fast-growing open source support and development company.

About Equinox Software Inc.

Founded by the original designers and developers, Equinox Software boasts a growing team of skilled developers and professionals who provide comprehensive services for Evergreen, the enterprise-grade, open source Integrated Library System (ILS). Evergreen provides back end services to libraries and library consortia. Visit http://www.esilibrary.com for more company information or http://www.evergreen-ils.org to learn more about Evergreen.

Equinox is in Norcross, GA, conveniently located just 20 miles northeast of metro-Atlanta.

Skills We Are Looking For:

  • Extensive experience with Perl.
  • Experience with Linux.
  • The ability to meet critical deadlines.
  • Familiarity with the MARC data format and library data a huge plus.
  • Familiarity with the Evergreen ILS and the open source culture a plus.

What We Have to Offer:

  • Competitive salary based upon experience.
  • Full company-paid medical, dental, and vision insurance; paid sick and vacation time; and a 401k plan with a matching company contribution.
  • A challenging environment with opportunities to expand and improve your skill sets.
  • A humane work environment staffed by dedicated professionals who share your values for excellence and customer service.

Applications will be accepted until the position is filled. Please send resume or c.v. with cover letter, three references, and compensation requirements to careers@esilibrary.com with the subject line “Data Migration”.

Software Developer 06/12/2009

Equinox Software Inc. (”The Evergreen Experts”) seeks a highly motivated, experienced Software Developer to contribute to our dynamic, fast-growing open source support and development company.

About Equinox Software Inc.

Founded by the original designers and developers, Equinox Software boasts a growing team of skilled developers and professionals who provide comprehensive services for Evergreen, the enterprise-grade, open source Integrated Library System (ILS). Evergreen provides back end services to libraries and library consortia. Visit http://www.esilibrary.com for more company information or http://www.evergreen-ils.org to learn more about Evergreen.

Equinox is in Norcross, GA, conveniently located just 20 miles northeast of metro-Atlanta.

Skills We Are Looking For:

  • Experience with Perl, C, Python, and Javascript.
  • Familiarity with public and/or academic library operations and standards a plus.
  • Familiarity with the Evergreen ILS and the open source culture a plus.

What We Have to Offer:

  • Competitive salary based upon experience.
  • Full company-paid medical, dental, and vision insurance; paid sick and vacation time; and a 401k plan with a matching company contribution.
  • A challenging environment with opportunities to expand and improve your skill sets.
  • A humane work environment staffed by dedicated professionals who share your values for excellence and customer service.

Applications will be accepted until the position is filled. Please send resume or c.v. with cover letter, three references, and compensation requirements to careers@esilibrary.com with the subject line “Software Developer”.

Support Specialist 06/09/2009

Equinox Software Inc. (”The Evergreen Experts”) seeks a highly motivated, experienced SUPPORT SPECIALIST to contribute to our dynamic, fast-growing open source support and development company.

The Support Specialist will provide excellent client care to our clients by assisting in all aspects of supporting and troubleshooting Evergreen library software. The ideal candidate will be a flexible, detail-oriented self-starter able to work well under pressure while maintaining a commitment to excellent customer service. Hours are 9-5 in our Norcross office with occasional after-hours work.

About Equinox Software Inc.

Founded by the original designers and developers, Equinox Software boasts a growing team of skilled developers and professionals who provide comprehensive services for Evergreen, the enterprise-grade, open source Integrated Library System (ILS). Evergreen provides back end services to libraries and library consortia. Visit http://www.esilibrary.com for more company information or http://www.evergreen-ils.org to learn more about Evergreen.

Equinox is in Norcross, GA, conveniently located just 20 miles northeast of metro-Atlanta.

Skills We Are Looking For:

  • Experience with administrating and troubleshooting GNU/Linux operating systems in a command-line interface
  • Experience providing email and telephone support to end-users using Microsoft Windows
  • Experience with SQL, Javascript, and Perl
  • Familiarity with public and/or academic library operations and standards
  • Familiarity with Evergreen software and the open source culture a plus

What We Have to Offer:

  • Competitive salary based upon experience.
  • Full company-paid medical, dental, and vision insurance; paid sick and vacation time; and a 401K plan with a matching company contribution.
  • A challenging environment with opportunities to expand and improve your skill sets.
  • A humane work environment staffed by dedicated professionals who share your values for excellence and customer service.

Applications will be accepted until the position is filled. Please send resume or c.v. with cover letter, three references, and compensation requirements to careers@esilibrary.com.

Equinox on Twitter

May 5th, 2009

Equinox now has a Twitter account: http://twitter.com/esilibrary

If you’re on Twitter, give us a follow! We’ll post Evergreen and Equinox news.

Project Manager Position, Equinox Software

April 13th, 2009

Equinox Software, a growing and dynamic software development and support company based in Norcross, Georgia, is seeking a talented and dedicated Project Manager.

We are looking for the following qualities in a candidate:

  • The ability to juggle many competing priorities in a fast-paced environment.
  • A high degree of comfort with leading meetings and conducting software demonstrations.
  • Excellent customer service ethic and the ability to work with customers from wildly different backgrounds and technology experience levels.
  • The ability to quickly learn complex technical subjects.
  • Experience with libraries, library automation software, and library automation system migrations software a plus.
  • MLS degree strongly preferred.

Primary responsibilities include:

  • Defines, monitors, and executes assigned projects.
  • Documents project progress and reports to customer and internal staff.
  • Facilitates communication between internal resources and clients.
  • Performs web and on-site demonstrations.

We offer a strong benefits package including family health, dental, and vision insurance, fully paid for by the company. We also offer a 401k plan with matching contributions. Salary starts at $50,000 a year but is negotiable and commensurate with experience.

Please send your resume, 3 professional references, and salary requirements to careers@esilibrary.com

About Equinox

Founded by the original Evergreen designers and developers, Equinox Software is a growing team of skilled developers and other professionals who provide comprehensive support for Evergreen, the consortial-quality, open source Integrated Library System (ILS). Equinox develops, supports, trains, migrates, integrates, and consults on Evergreen, and engages with the rapidly expanding Evergreen community. Instead of one-size-fits-all support, Equinox works closely with libraries to ensure Evergreen is implemented in the manner that best fits their individual needs.